Zapier Vs Make (Formerly Integromat)

Make and Zapier are famous automation systems. With their assist, you may join various apps ,services and create powerful workflows.

In this blog, we will provide an in-depth comparison of Make vs Zapier, focus on key elements such as pricing, integrations, consumer management, API capabilities, error handling, scalability, AI automation, and others.

Ease of Use

Zapier:

• Zapier known for easy-to-use and simple.
• It’s usually seen as easier for beginners because it’s simple to set up.
• The platform provides a very intuitive experience, where users can create “Zaps” by selecting apps and configuring triggers and actions  through simple drop-down menus.
• The user interface is clean and minimal, making it great for quick, basic automation tasks.

Make (formerly Integromat):

• Make is generally considered more flexible and powerful, But it can be harder to learn at first.
• Its visual, flow-based interface allows users to create intricate workflows using modules and connecting them with different actions and triggers.
• It has a simple, visual system that lets users build complex tasks by linking different actions and triggers with modules.
• You can create automations by dragging and dropping parts, giving you more control over how the workflow works.

However, this flexibility might overwhelm beginners at first.

Features & Flexibility

Zapier:

• Zapier is easy and efficient but relatively less flexible when compared to Make. 
• It offers over 3,000 app integrations, but the number of steps per automation is limited (usually around 3-5).
• It’s great for simple, linear workflows where one trigger leads to a few actions.
• Zapier is best suited for users who need to set up straightforward automations without too many customizations or complex workflows.

Make:

• Make excels in flexibility. 
• It supports complex workflows that can involve multiple triggers, filters, paths, loops, and conditional actions. 
• Users can build intricate automations with advanced logic and data manipulations.
• Make allows for deeper customization by connecting various apps, services, and APIs in ways that Zapier might not support as easily.
• Make is ideal for users who need advanced workflows and integrations, or those who are comfortable with more technical configurations.

App Integrations

Zapier:

• Zapper has a huge library of over 3,000 apps and services, covering most popular tools used by businesses, such as Google Workspace, Slack, Salesforce, HubSpot, and many others.

However, while Zapier supports many apps, it sometimes falls short when it comes to less mainstream tools or niche services.

Make:

• Make also integrates with a wide range of apps, though the number might not be as large as Zapier’s. 

However, Make supports more customization for app connections, such as custom API calls, which gives it an edge for businesses requiring more bespoke solutions.

Additionally, Make’s ability to create HTTP requests and integrate with external APIs adds a layer of flexibility for more advanced users.

Customizability & Advanced Features

Zapier:

• Zapier is limited when it comes to advanced features like loops, conditional logic, or iterating over data. 
• It can handle simple if-then logic, but for more advanced workflows, users might find it limiting.
• While it offers a range of triggers and actions, they are generally pre-configured and lack the depth of customization found in Make.

Make:

• Make is highly customizable and supports advanced features like multi-step workflows, routers, iterators (loops), aggregators (for gathering data in bulk), and filters that allow for granular control over each workflow.
• You can manipulate data directly in the platform, such as changing formats, merging values, or even running custom JavaScript within your workflows.
• Make allows users to work with more advanced logic and create complex multi-app, multi-step automations, which makes it suitable for developers or teams that need more customization.

Pricing

Zapier:

• Zapier offers a free plan with limited functionality (5 Zaps and 100 tasks per month). 
• Paid plans are tiered based on the number of tasks, frequency of automations, and additional features. 
• Higher-tier plans can get relatively expensive, especially for larger teams or heavy automation users.

Make:

• Make also offers a free plan with limited usage, but it tends to offer more functionality in its free version (more operations per month). 
• Paid plans are based on the number of operations (actions and steps) you perform and the frequency of automation runs.
• Make’s pricing is generally considered more affordable when compared to Zapier, especially for users who need more complex or multi-step workflows.

Performance & Reliability

Zapier:

• Zapier is known for its reliability in handling simple workflows, but it can sometimes be slower for complex automation due to its more linear nature.

• It operates in near real-time for most tasks but can have a delay in some cases, depending on the plan and the number of actions in a Zap.

Make:

• Make tends to offer better performance for advanced workflows because of its more flexible architecture, which can handle multi-step workflows more efficiently.

• However, complex or deeply nested workflows can sometimes introduce delays or complications if not designed optimally.

Learning Curve

Zapier:

• Zapier has a lower learning curve.

• It’s designed for users with little to no technical background and allows them to quickly create and deploy simple automations

Make:

• Make has a steeper learning curve due to its more advanced features, but it offers a more powerful solution once you understand how to use
• its interface and design more complex workflows.

Conclusion

Zapier is ideal for users looking for a simple, user-friendly tool to automate straightforward tasks with basic workflows. It’s best for small businesses or individuals who need to integrate common apps and set up basic automations quickly.

Make is perfect for users who need a highly customizable and powerful automation tool. It offers advanced features like loops, filters, and custom API integrations, making it suitable for developers or businesses requiring complex workflows.

In essence, if you need simplicity and speed, Zapier is likely the better choice. However, if you need greater flexibility, customization, and the ability to create more advanced workflows, Make would be the better option.

Maitry Patel

Author

Senior Quality Analyst at BrainStream Technolabs Pvt Ltd